May 27, 2025  | CSD Team

Weather-related events are, by far, the top cause of loss for the Colorado Special Districts Pool and our members. As we enter the season for thunderstorms, tornadoes, and hail events, we want to remind everyone how to respond in the aftermath of a severe storm.

Document and Mitigate the Damage

• Inspect district property and autos to determine if any damage occurred.
• Take multiple pictures at various angles.
• Mitigate further damage by placing tarps on roofs, boarding up windows, or placing plastic sheeting over windows or windshields.
• If you need post-storm cleanup due to water, fire, or smoke damage, call SERVPRO of Greater Boulder at (303) 962-7899. Be sure to mention you are a member of the Colorado Special Districts Pool for preferred rates.
• Account for your emergency response supplies and determine if a restock is necessary.

Filing a Claim

• If your district has suffered damage and you need to file a claim, complete the Colorado Special Districts Pool Property Loss Form.
• If you have multiple buildings or autos damaged in a single storm, you only need to complete one (1) property loss claim form and one (1) auto loss claim form total.
• Submit photos taken when you file a claim.
• Email the completed form to cxcsd@sedgwick.com or call toll-free: 800-318-8870, ext. 1.

Claim Processing – Next Steps

• Once you have submitted the requested documentation outlined above, Sedgwick will set up the claim or claims and inform you what the next steps are.
• For damage to property or auto, Sedgwick adjusters will inspect or assign an independent adjuster to inspect your property to determine an estimate for repairs.

Protect Your District – A Reminder About Public Adjusters and Contractors

• After a severe storm such as this, you may be contacted by public adjusters. Under the CSD Pool’s Common Terms and Conditions, a member may not transfer rights to a third-party— including a public adjuster—without the CSD Pool’s written consent.
• In the wake of hail or windstorms, roofing contractors and other construction contractors start door-to-door sales or phone solicitations. Be careful working with anyone who has contacted you in this way. Check references, work with Colorado-based contractors, get everything in writing when possible, and read contracts carefully.             

Before the Next Storm

• Perform a pre-loss roof inspection as a part of a preventative maintenance strategy to make sure that drains and gutters are clear of debris and roof flashing is not damaged. The inspection will provide a baseline so you have a better understanding of what has been damaged following a storm.
• Prepare for the next storm by developing a recovery plan with CSD Pool’s Risk Management Consultants. This service is available to members as part of your membership. To talk with our staff, email safety@csdpool.org.
• Sign up for OnSolve by Crisis24. This mass communication platform allows members to notify their staff of critical events in mere seconds. With a mobile phone app, this tool allows district management to blast messages to employees through email, text message, or phone calls, replacing the traditional ‘phone tree’ style messaging system. This program is part of your membership benefits.

Being prepared and informed is essential for effectively managing the aftermath of a severe storm. By documenting damage, filing claims promptly, and exercising caution when dealing with contractors, districts can safeguard their assets and ensure a smoother recovery process. Additionally, proactive measures such as regular inspections and developing a recovery plan can significantly enhance resilience against future weather-related events.

If you have any questions for our underwriters, claims consultants, or safety and loss prevention professionals, email us at info@csdpool.org.